Accessing the Voicemail System for the First Time
- From your own phone, dial your phone number or dial *62
- When asked for a pass code, the default pass code is 1234
- Enter a new pass code at the voicemail prompt
- Enter four digits
- Do not use consecutive numbers
- Do not use four of the same number
- Re-enter the same new pass code at the prompt
- If your new pass code is accepted, you will hear “your password has been changed successfully”
- Press the # key
Once in the system, you will hear “Welcome to your Voice Messaging System. If you are not calling from your home phone, press the * key.”
Accessing Voicemail
- Press *62 to access your voicemail
- Once your recording picks up, enter your pass code at the prompt
Accessing Voicemail from Another Phone
- From any other phone, dial your home phone number
- Press * to access your voicemail
- Once your recording picks up, enter your pass code at the prompt
Voicemail Main Menu
- To listen to your messages, press 1
- To change your mailbox busy greeting, press 2
- To change your mailbox no answer greeting, press 3
- To delete all messages, press 7
- To repeat this menu, press the # key
While Listening to the Messages menu
- To save this message, press the # key
- To erase this message, press 7
- To repeat this message, press 2
- To go back to the previous message, press 4
- To play the message envelope, press5
- To go to the next message, press 6
- For additional options, press 9
- To go back to the previous menu, press the # key