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Accessibility Policy at TDS

TDS is committed to making our services accessible to the community.  We will work to find solutions for our customers who have disabilities.

Hearing/Speech Solutions

  • TDS services are compatible with TTY equipment.
  • TDS services passes through 711 calls based on the customer’s geographic location and telephone number.
  • TDS will provide onsite technical support for hearing impaired customers to set up equipment and Closed Captioning at no cost to the subscriber.

Vision Solutions

  • TDS can provide audible remote controls.
  • TDS offers Large Button remote controls.
  • Subscribers may qualify for discounted local Directory Assistance (411).
  • TDS can provide alternatives for billing, welcome kits and channel line ups.
  • When paying a bill by phone, our Customer Care Representatives will read you your bill and answer any questions.

For further information, please contact the Customer Care Manager at:

Office: 704-660-3840

Fax: 704-663-5470