Click Here for Covid-19 information and updates

Accessibility Policy at TDS

TDS is committed to making our services accessible to the community.  We will work to find solutions for our customers who have disabilities.

Hearing/Speech Solutions

  • TDS services are compatible with TTY equipment.
  • TDS services passes through 711 calls based on the customer’s geographic location and telephone number.
  • TDS will provide onsite technical support for hearing impaired customers to set up equipment and Closed Captioning at no cost to the subscriber.

Vision Solutions

  • TDS can provide audible remote controls.
  • TDS offers Large Button remote controls.
  • Subscribers may qualify for discounted local Directory Assistance (411).
  • TDS can provide alternatives for billing, welcome kits and channel line ups.
  • When paying a bill by phone, our Customer Care Representatives will read you your bill and answer any questions.

For further information, please contact the Customer Care Manager at:

Office: 704-660-3840

Fax: 704-663-5470

Email: customersupport@tdstelecom.com