TDS is committed to making our services accessible to the community. We will work to find solutions for our customers who have disabilities.
Hearing/Speech Solutions
- TDS services are compatible with TTY equipment.
- TDS services passes through 711 calls based on the customer’s geographic location and telephone number.
- TDS will provide onsite technical support for hearing impaired customers to set up equipment and Closed Captioning at no cost to the subscriber.
Vision Solutions
- TDS can provide audible remote controls.
- TDS offers Large Button remote controls.
- Subscribers may qualify for discounted local Directory Assistance (411).
- TDS can provide alternatives for billing, welcome kits and channel line ups.
- When paying a bill by phone, our Customer Care Representatives will read you your bill and answer any questions.
For further information, please contact the Customer Care Manager at:
Office: 704-660-3840
Fax: 704-663-5470
Email: customersupport@tdstelecom.com