TDS® has been upgrading its network in Mooresville, Davidson, Cornelius, and Huntersville. Based on your account information, you have an Internet modem that’s no longer capable of providing the best possible online experience.
Order a Free Replacement Modem
To replace your modem please complete the form below. We’ll ship your replacement modem at no cost. Simple step-by-step modem set-up instructions will be included.
Your old modem will be removed from your account. You will not be charged for not returning it. We encourage you to recycle your old equipment with a local electronics recycling program.
TDS Gift Card Giveaway Official Rules:
NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. ALL FEDERAL, STATE, LOCAL, AND MUNICIPAL LAWS AND REGULATIONS APPLY. VOID WHERE PROHIBITED.
Participation constitutes entrant's full and unconditional agreement to and acceptance of these Official Rules. The TDS Gift Card Giveaway begins at 12:01 a.m., Central Standard Time (“CST”) on August X, 2020 and ends at 11:59 p.m., (“CST”) December 31, 2020 ("TDS Gift Card Giveaway Period"). The TDS Gift Card Giveaway is sponsored by TDS Telecommunications Corporation, 525 Junction Rd., Madison, WI 53717 (the "Sponsor").
Eligibility: The TDS Gift Card Giveaway is open to TDS account holders who are able to order set-top boxes online and are legal residents of North Carolina who have the age of majority in his or her state of residence and are at least 18 years of age or older as of August X, 2020. Employees, officers, and directors (including immediate family members and members of the same household) of the Sponsor, its parent company, subsidiaries, affiliates, retailers, distributors, advertising and promotion agencies, prize suppliers, and any other entities directly associated with TDS Gift Card Giveaway (collectively, “Released Parties”), are also not eligible to participate. All federal, state and local laws and regulations apply. Void where prohibited.
HOW TO ENTER: When a TDS account holder places an order for a new digital set-top box online at ourTDS.com/equipment, they will be automatically entered into a monthly drawing for one $100 American Express gift card. Limit one entry, per account holder. Participants must order their set-top box online during the TDS Gift Card Giveaway Period. Each entrant will be asked to provide their name, address and email.
PRIZES: One $100 American Express gift card will be awarded each month of the TDS Gift Card Giveaway. Prize substitutions will not be allowed; except, Sponsor at its sole discretion may substitute prizes of comparable value for the advertised prizes due to prize unavailability for any reason. No exchange for cash will be permitted and no refunds are allowed. The value of the prizes may be taxable as income; winners are responsible for any applicable taxes. All taxes, fees, and surcharges on the prizes are the sole responsibility of the winners. The winners must agree to provide required personal information to Sponsor in order to generate tax documents, if required. The winners agree to indemnify and hold harmless Sponsor and its employees and agents from and against any liability for such taxes.
WINNER SELECTION: There will be one winner selected on/or around September 8, October 6, November 4, December 7, and January 6 from applicable entrants who ordered set-top boxes online in the month previous. Winners will be awarded one $100 gift card. The winners will be required to comply with all instructions in the prize notification and may be required to execute and return an Affidavit of Eligibility, Release of Liability, and a Publicity Release (where permitted by law) within five (5) days of issuance. Failure to return all required documents in this time period may result in a winner being disqualified and an alternate winner selected. If a prize notification is returned to Sponsor as undeliverable or if a winner is found to be ineligible or declines acceptance of the Prize for any reason, an alternate Prize winner will be selected.
GENERAL CONDITIONS: By ordering their digital set-top box online, participants agree to these Official Rules (which are subject to change without notice) and the decisions of Sponsor. All decisions of the Sponsor with respect to any and all aspects of the Giveaway are final and binding, without right of appeal. Sponsor, its respective parents, subsidiaries, affiliates and the officers, directors, agents and employees of any of the foregoing entities are not responsible or liable for: any condition caused by events beyond the control of the Sponsor which may cause the Giveaway to be disrupted or corrupted; any losses, damages, or any injuries caused directly or indirectly by the acceptance or use of the prize or from participation in the Giveaway; any printing or typographical errors in any materials associated with the Giveaway. Sponsor may disqualify any participants at their sole discretion if any participants show a disregard for the Giveaway or Official Rules, or if participants act: (a) in a manner Sponsor determines to be not fair or equitable; (b) with an intent to annoy, threaten or harass any other entrant or the Sponsor; or (c) in any other disruptive manner. The names, addresses and any other personal information which may be obtained from the Giveaway participants in connection with the Giveaway (the "Participants’ Information") will be used in connection with the administration of the Giveaway, including without limitation for the purpose of selecting and contacting the winners and where required by applicable law, posting the names and addresses of the winners.
By entering this Giveaway, entrant agrees to release and hold harmless, Sponsor, and any promotional partners, each of their related companies, and each of their respective officers, directors, employees, and agents (collectively the "Released Parties") from and against any losses, damages, rights, claim or cause of action of any kind arising, in whole or in part, directly or indirectly, out of participation in the Giveaway or resulting directly or indirectly, from acceptance, possession, use or misuse of any prize or resulting directly or indirectly, from acceptance, possession, use or misuse of the benefit of any prize awarded in connection with the Giveaway, including without limitation personal injury, death, and/or property damage, as well as claims based on publicity rights, defamation, and/or invasion of privacy. The Giveaway is subject to all applicable federal, state and local laws.
Internet Limitations of Liability: If for any reason this TDS Gift Card Giveaway is not capable of running as planned due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this TDS Gift Card Giveaway, the Sponsor reserves the right at its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the TDS Gift Card Giveaway in whole or in part, at any time, without notice and award the prizes using all non-suspect eligible entries received as of, or after (if applicable) this cancellation, termination, modification or suspension date, or in any manner that is fair and equitable. Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries. Sponsor is not responsible for any problems or technical malfunction of any telephone network or telephone lines, computer on-line systems, servers, or providers, computer equipment, software, failure of any e-mail or entry to be received by Sponsor on account of technical problems, human error or traffic congestion on the Internet or at any Website, or any combination thereof, including any injury or damage to participant's or any other person's computer relating to or resulting from participation in this TDS Gift Card Giveaway or downloading any materials in this TDS Gift Card Giveaway. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE TDS Gift Card Giveaway IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON (S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW. In the event of a dispute as to the identity of a winner based on an e-mail address, the winning entry will be declared by the authorized account holder of the e-mail address submitted at time of entry. "Authorized account holder" is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider or other organization (e.g., business, educational, institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.
Use of Data: Sponsor will be collecting personal data about entrants online, and e-mail addresses from entry forms in accordance with its Privacy Policy. Please review the Sponsor's Privacy Policy at https://ourTDS.com/privacy/. By participating in the TDS Gift Card Giveaway and providing your e-mail address, entrants hereby agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor’s Privacy Policy.
Terms & Conditions: This TDS Gift Card Giveaway is subject to all applicable federal, state, and local laws. By entering the TDS Gift Card Giveaway, entrants agree to release, discharge, indemnify and hold harmless the Released Parties, and each of their respective directors, officers, employees, shareholders and agents from any and all liability, loss, damage or injuries to any person (including death) or property of any kind sustained in connection with their participation in the TDS Gift Card Giveaway or from their acceptance, receipt, possession and/or use or misuse of the prize, or for any typographical or other error in the printing, offering or announcement of the prize. Entrants further acknowledge that said parties have neither made nor are in any manner responsible or liable for any warranty, representation or guarantee express or implied, in fact or in law, relative to the prize, including, but not limited to, its quality or fitness for a particular purpose. Any person attempting to defraud or in any way tamper with the TDS Gift Card Giveaway mechanics and/or implementation will be prosecuted to the fullest extent of the law. By participating, entrants agree to be bound by these Official Rules and the decisions of the TDS Gift Card Giveaway Administrator and waive any right to claim ambiguity in the TDS Gift Card Giveaway or these Official Rules. Sponsor reserves the right to disqualify any entrant that Sponsor determines, in its sole discretion, violates these Official Rules. This TDS Gift Card Giveaway is void where prohibited.
Disputes: Except where prohibited, you agree that any and all disputes, claims and causes of action arising out of, or connected with, the TDS Gift Card Giveaway or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the State of Wisconsin. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, your rights and obligations, or the rights and obligations of Sponsor in connection with the TDS Gift Card Giveaway, shall be governed by, and construed in accordance with, the laws of the State of Wisconsin, without giving effect to any choice of law or conflict of law rules (whether of the State of Wisconsin or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Wisconsin.
Winners List Requests: To request confirmation of the name and address of the winners, please send a self-addressed, stamped business-sized envelope, by January 15, 2021 to: TDS Telecom, Attn: Consumer Marketing, 525 Junction Rd, Madison, WI 53717.
SPONSOR: Giveaway offered by TDS Telecommunications Corporation, 525 Junction Road, Madison Wisconsin, 53717.