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Information About the Sale of TDS

  Please click on the links below for information about the sale of TDS and the Asset Purchase Agreement for TDS Telecom. FAQ’s Asset Purchase Agreement Summary Asset Purchase Agreement What happens after the vote passes?   TDS and TDS will need to complete the final legal and financial preparations.  The companies will be working together […]

Thanks, Neighbor!

Just sit tight, while we do our thing! Our Customer Care folks are checking to see if you’re in our service area (keep your fingers crossed)! Thanks for giving us the chance to be your local choice for Internet, Video, and Voice Service! Have questions? You can contact us by clicking the chat icon at the […]

What Makes Our Internet So Ultimate?

Up to 500Mbps!  Well, that’s the short answer. The long answer is that our Ultimate Internet pipes all that Internet service to your home’s connected devices.  Which means fast downloads – great for all that homework that may be coming your way soon! And, of course, it comes with our stellar, around-the-clock, 100% LOCAL customer […]

‘Tis the Season

We appreciate your business so much we want to thank you this holiday season by increasing your broadband Internet speed at no additional monthly charge.  Check out the new residential speeds below that became effective November 30. High Speed was 25 X 5 (now double the speed at up to 50 X 5) Accelerated was […]

Ready to Chat?

Since the beginning we’ve been supporting you mostly via phone and email.  That is changing.  We are very excited to now offer live chat as yet another way to provide the best customer experience yet.   At TDS we aim to help our customers in many ways. By adding live chat to the mix, we can […]

Channel Positions Have Changed for Some Video Customers

Heads up, neighbor. We upgraded some old analog signals that may have impacted some of our video customers. Check the three scenarios below to see if you were affected. Scenario #1:  If you have a TDS set-top box or device connected to your TV, nothing changed. You are good-to-go. Scenario #2: If you have a […]

Storm Outage Notification

Most all of the outages resulting from Thursday’s storm have been addressed by Duke Energy,  allowing us to step in and repair our lines. Please know that our technical and engineering teams are working hard to restore services as quickly as possible. If power is restored at your home or business, but your TDS services […]

Thanks, Neighbor!

  Just sit tight, while we do our thing! Our Customer Care folks are getting your Special Offer ready and you’ll soon find it in your Inbox. (If you don’t see it, give your junk folder a look-see.) Thanks for giving us the chance to be your local choice for Internet, Video, and Voice Service! Have […]

Weather Alert

Hurricane Florence will undoubtedly affect our area sometime over the weekend, or early next week.  Our local staff is on alert and prepared to take care of storm-related issues as quickly as possible. However, please know that power needs to be working before TDS can deal with most issues, so your patience will be appreciated. […]

Channel Positions are Changing for Some Video Customers

Heads up, neighbor. On October 17th we’re upgrading some old analog signals that will impact some of our video customers. Check the three scenarios below to see if you’ll be affected. Scenario #1:  If you have a TDS set-top box or device connected to your TV, nothing changes. You are good-to-go. Scenario #2: If you […]